privacy and policy

Safeguarding your privacy and the security of your personal information is important to us. Please take a few minutes to read the following policy so that you understand how we treat your personal information. As we continuously improve and expand our services, this policy might change. So please check it out periodically. Our server collects certain information from you that we store and maintain. When you set up an account to use with our service you are required to provide us with your full legal name, email address, full street address including city, province and postal code, and telephone number. You must also choose your Username and Password and provide those to us. When you place an order with us by telephone or means other than our online ordering service, you may be required to provide us with your full legal name, full street address including city, state and zip code, and telephone number. When you place an order you will be asked for your credit card number. Please be assured that once the transaction takes place your card number is deleted from our files. We do not keep your credit card on file anywhere in our computer or on file. If you contact us by phone, or email through the contact information on the "Customer Feedback" page, we will collect your sender information and may collect the other information you voluntarily give us. We do this so we can internally track information such as customer satisfaction as well as contact information in case a problem occurs. It is our hopes that this information will help us better serve you. Like many websites on the Internet, our website uses cookies. Cookies are small strings of data placed on users' personal computer hard drives during the exchange of data that happens when your browser points to our website. Cookies enable a website to identify a user's browser as a previous visitor by means of a unique string of numbers assigned on a previous visit. Our cookies assist us in collecting information on what pages of our website you access or visit, and in recording any preferences you indicate on our website. We also use cookies to make your experience more personalized, and convenient. Our cookies cannot and do not retrieve any other data from your hard drive or pass on computer viruses. If you are just browsing our website, a cookie identifies your browser and user id, not your identity. If you place orders with us, we use cookies to assist in storing your preferences and recording other session information. We store the information you provide to us and the information we collect electronically in our computer databases. We own, maintain and operate our computer servers containing our databases. Access to our computer servers is controlled by firewalls and security gatekeepers.
We use the personal information about you stored in our member database in various ways. First, the next time you use our online ordering service and enter your User ID and Password, we will call up your information from our database to make processing your order faster and easier. When you use your account, we also keep track of your food preferences and analyze that information. We do so in order to be able to email to you special advertisements, menu changes, offers and notices regarding the service we have provided for you in the past. We will not contact other merchants concerning the information we have gathered from you. However if we sponsor promotions, offer prizes (Contests), give our customers discounts or make available other valuable offers that we believe may be of interest to our customers we will use your information to make these promotions available to you. You are under no obligation to respond to any offer or promotion. This is our current privacy and security policy, but we reserve the right to change our website and this policy at any time. You should check this privacy policy periodically. If our policies regarding collection, storage and use of your information change, the information collected under prior policies will continue to be governed by those policies, unless we obtain your consent to use that information in new ways. We consider the information you provided us to be a valuable asset to our business. Your information is password-protected. In order to maintain this protection, we caution you not to provide your password to anyone. We do not give your password to anyone. We recommend that, if you share your computer with other people, you close your browser window when your session is completed. Signing off will protect you information if you share a computer with someone else or are using a computer in a public place like a library. By using our site you agree to accept this privacy policy and are aware that our policy may change with time.

Questions or comments:
If you have any questions, or believe that a violation of this policy may have occurred, please let us know. Our complete contact information is provided on the homepage of our website.

Return Policies:
Guarantee. Mt. Everest Restaurant operates seven days a week during our normal business hours. It is our commitment to provide your fresh made meal as you ordered it within the time frame that will satisfy your needs and desires. We will use only the finest ingredients and safe cooking methods to provide this service to you. However we are only human, and if for any reason we fall short of this goal, please call us at (416) 964-8849 or email us at mt.everestrestaurant@gmail.com so we can work with you to make it right. Your satisfaction is our business and your feedback is important to us as well.

Foul Weather Policy:
If the weather is causing a hazardous condition on the roads we reserve the right to cancel delivery of your order. Please be aware that we will make every effort to work with you by offering you a delivery time/ date to be determined later, a store credit or a refund as needed. If however this policy will not meet your immediate needs then please contact us as soon as possible so we can work out an arrangement that will be suitable for us all.

Terms and conditions:
Mt. Everest Restaurant is committed to supplying products and services which meet the needs of our customers. As such we are committed to preparing your meal with the freshest ingredients and best cooking methods. If however we fall short of these goals please contact us. Mt. Everest Restaurant reserves right to close the restaurant operation during holidays and any other days during the year.

If you have any concerns, questions comment please call (416) 964-8849 or e-mail us at mt.everestrestaurant@gmail.com